Shipping
Order fulfillment typically takes 2-7 business days to complete. (Most orders should only take 2-3)
Once order fulfillment is complete;
Shipping on US orders will take 2-5 business days to deliver.
Shipping on international orders will take 3-14 business days depending on your location.
Returns and Exchanges
We're all human and sometimes we make mistakes. Every item goes through a quality check to ensure it looks perfect before it gets shipped out. Rarely will something slip by and us not catch it. But, if an item you received was defected please contact customer service immediately to resolve any and all issues: [email protected]
Please keep in mind the following before requesting a return or exchange.
- All returns/exchanges must be done within 30 calendar days of original purchase. (Please always include the order number and a picture of the item on a flat surface (only if defected) in your email to make this process go as fast as possible.)
- All return/exchange items must be kept in its original condition, unwashed and unworn.
- Please do not send returns back to any address on your packaging. All orders go through a fulfillment center to be shipped. Any returns will need to be sent to a different location given out by customer service.
- You will be responsible for any and all shipping costs.
- Within 5 days of receiving your item(s); If it's a return, the amount of the item(s) purchased will be issued back to you. If your item was defected we will also refund the cost it took to ship it back to us. A confirmation email will also be sent stating that the refund has been completed. If it's an exchange for another size, we will send the correct size back to you and you will receive a confirmation email with your new order number and tracking information.